{"id":190,"date":"2026-01-20T16:06:39","date_gmt":"2026-01-20T16:06:39","guid":{"rendered":"https:\/\/madekindly.co.uk\/?page_id=190"},"modified":"2026-01-20T16:06:39","modified_gmt":"2026-01-20T16:06:39","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/madekindly.co.uk\/?page_id=190","title":{"rendered":"Refund &amp; Return Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>As all of our items are <strong>made to order and personalised<\/strong>, we do not accept returns or offer refunds for change of mind.<\/p>\n\n\n\n<p>If your item arrives <strong>damaged or faulty<\/strong>, please contact us within <strong>48 hours of delivery<\/strong> with clear photos of the damage. We will assess the issue and, where appropriate, arrange a <strong>replacement at no additional cost<\/strong>.<\/p>\n\n\n\n<p>Please note:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Normal wear and tear is not considered a fault<\/li>\n\n\n\n<li>Colour or layout variations may occur due to the personalised nature of our products<\/li>\n\n\n\n<li>We are unable to accept returns on personalised items unless they arrive damaged<\/li>\n<\/ul>\n\n\n\n<p>If you have any concerns with your order, please get in touch and we\u2019ll always do our best to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As all of our items are made to order and personalised, we do not accept [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-190","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=190"}],"version-history":[{"count":1,"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/190\/revisions"}],"predecessor-version":[{"id":191,"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/190\/revisions\/191"}],"wp:attachment":[{"href":"https:\/\/madekindly.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}